Community Management

Elevate Your Cross-Channel Community from Strategy to Engagement

We deliver strategic community management, which is the process of building and nurturing relationships with your audience around a shared interest, brand, or cause. Our services are designed to consolidate your brand's voice, foster belonging, and increase brand loyalty and advocacy across all channels.

Community Growth & Brand Stewardship

  • Community Management & Voice Consistency

    We create data-driven community management strategies that align with your brand, audience, and campaign goals. This includes providing customer support, gathering feedback, and ensuring a consistent brand voice across all community interactions.

  • Daily Community Engagement & Moderation

    We handle the day-to-day functions of community management, including facilitating engagement by encouraging and participating in discussions, responding to comments and messages to ensure your audience feels heard and engaged. We moderate, monitors conversations to enforce guidelines, remove spam, and maintain a positive online space.

  • Growth & Advocate Development

    We focus on growth by attracting new members, developing strategies to keep the existing community active. We identify and engage with brand advocates, influencers to amplify positive messages, helping cultivate a loyal customer base that becomes vocal advocates for you.

  • Analytics, Optimization, Feedback

    We track engagement, growth, conversions, and provide the strategic feedback that you can leverage to optimize overarching marketing strategy, product development, and customer service.

Diverse, excited group representing strong community building for community management. Link Influence fosters authentic engagement and conversion.

Why Link Influence for Community Management

We know social media moves fast, so do we. With a pulse on trends, deep audience insight, and a knack for authentic engagement, Link Influence builds communities that not only follow, but advocate, interact, and convert.